RETURN POLICY

Returns and Exchanges

We want you to love your purchase! If there’s an issue, we’re here to help.

Defect Reporting: Please check your order upon arrival. Report any defects or discrepancies within 5 days.

Eligible Returns: You can return eligible items within 30 days of shipment.

Items Not Eligible for Return or Exchange

• Customized items (including special orders and embellished stock items) Clearance and final sale items
• Health-related items (like underwear, makeup, etc.) if opened
• Worn, soiled, or items missing tags or original packaging

Condition of Items

• Items must be unworn and in original condition.

Return Material Authorization (RMA)

You need an RMA number for all returns. Obtain your RMA within 2 weeks, or it will expire. You can get your RMA by calling 1-800-000-0000.

How to Return Items Online

1. Log in to My Account .
2. Find your order and select items to return.
3. Choose a reason for the return and create your return request.
4. Print the Return Form with your RMA.
5. Pack your items securely with the Return Form.
6. Ship it to:

Cheerly Athletics 

Attn: Returns

8325 Broadway St 202-21 

Pearland, Texas 77584

Phone Return Process

Call 1-800-000-0000 for assistance with your return.

Exchange Process

To exchange an item within 30 days:

1. Follow the return process to get your RMA.
2. Once you have tracking for your return, call us to place your exchange order.
3. You’ll be refunded once we receive your return.

Additional Terms

• No returns after 30 days.
• Report damaged items within 5 days.
• Returns must include a Return Form.
• Customers pay return shipping unless it’s a defect.
• A 15% restocking fee applies to returns (excluding defects).
• Shipping fees are non-refundable.

Processing Time

Allow 3-10 business days for return processing (not including shipping time). Refunds go back to the original payment method.

Defective Merchandise

Report defective items within 5 days. Return them within 30 days. Photos are needed for quality issues.